United Rentals Total Control
United Rentals

Total Control

Contact our support team for questions about existing accounts, or to learn more about the Total Control experience. 

Unlock a smarter worksite today

Total Control gives you complete visibility and control over your entire fleet from any desktop or mobile device. Your hassle-free worksite management solution.

Easy rental management

View and manage all your equipment on a rent from a convenient dashboard.

Simple to hire

Request pickups with the click of a button. No calls necessary. 

Streamline your process

24/7 digital self-service lets you do business on your terms.

 

Total Control Features

  • 24/7 Digital access Log in any time to track your fleet and manage equipment on hire from your computer or mobile device.
  • Easy rental management View active hires, update purchase orders, and review invoice history - all in a simplified system that provides clear visibility.
  • Fleet visibility See which equipment are currently on rent, scheduled for pickup, or overdue across multiple sites.
  • Hassle-free pickup requests Book pickups with a single click, reducing phone calls and administration time.
  • Compliance and security Built to align with Australian standards, providing peace of mind with reliable record-keeping and data security.
United Rentals Total Control

 

Invoice Management

Managing invoices can be time-consuming. Our system helps you organise and access invoices efficiently, giving you clear visibility into your billing. 

  • Detailed Invoices
    Invoices are categorised as open or closed, with each invoice clearly labelled with details such as account, jobsite, address and order number
  • Seamless Integration 
    All invoices are viewable directly within Total Control, giving you quick access to both historical and active billing information. 
United Rentals mobile app

Total Control FAQs

See FAQs below for Total Control service and support

What is United Rentals Total Control?

Total Control is a cloud-based worksite management solution that allows you to view, manage, and optimise your rental equipment across multiple sites, all from one digital platform.

How does Total Control help with billing?

The system offers clear visibility of invoices and lets you add or update purchase orders, streamlining accounts payable and helping maintain control over project costs. 

Can I use Total Control on mobile?

Yes, Total Control is fully cloud-based and accessible via both desktop and mobile devices for maximum flexibility on and off-site.

Is training required to use Total Control?

No. The platform is designed for ease of use, featuring intuitive dashboards, and United Rentals also provides support to help you get set up quickly. 

Can I request off-hire or pickup through Total Control?

Yes, pick ups can be scheduled directly through the platform with a single click – no phone calls needed.

I'm an existing Total Control user. Who do I contact for support or help?

For our Total Control users, we provide a dedicated customer support team to ensure direct and comprehensive assistance. If you are a total control user, reach out to our team at 1800 87 4473 or [email protected] for questions or concerns.

 

More questions?

Contact a Total Control expert today to request more information